In February 2026, Triple A Performer and Cameron Mackintosh Ltd (CML) collaborated on a mock audition process designed to bridge the gap between world-class casting standards and neurodivergent accessibility. By having our Co-Founder, Joseph Green, navigate the process as a performer, we aimed to evaluate how the right environment and “Fair Access” adjustments allow a neurodivergent (ND) performer to stay focused, remain “in the zone,” and deliver their best work.
Communication: Clarity as a Tool for Success
The audit of the invitation process led to a productive dialogue about the language used in professional casting. While the tone was inclusive, the process highlighted areas where technical clarity can further support a performer’s preparation:
- Refining Industry Terms: The CML team acknowledged that terms like “full cut” can be ambiguous. They are committed to clarifying these instructions in the future to ensure all performers understand exactly what version of a song is required.
- The Sheet Music Dialogue: CML highlighted the practicalities of different formats. While digital music is welcome, it carries technical risks (screen locks/battery issues), whereas physical music requires protection from the elements. This transparency allows performers to choose the format that best supports their organisation.
- System Correspondence: CML is reviewing their automated email responses. We noted that the “Venue Access Pack” and “Fair Access Pack” occupied each other’s spaces in email correspondence; streamlining this ensures the right information reaches the performer at the right time.
The Audition Room: A Supportive Professional Environment
Joseph described the audition environment as warm and professional, noting that the panel and pianist were highly encouraging.
- The Panel’s Philosophy: The CML team emphasised that an audition is an exploration of whether a performer “gels” with a role. This focus on suitability and potential creates a supportive atmosphere that allows for an authentic connection.
- Material Choice: The panel praised Joseph’s song choices, noting they were age-appropriate and successfully demonstrated the vocal stamina required for professional theatre.
- Social Adjustments & Focus: CML fully respected Joseph’s request for no small talk prior to the audition. This allowed Joseph to maintain his professional focus and stay “in the zone.” While Joseph would welcome a chat after the audition, CML provided helpful context that post-audition time is often limited by tight schedules—clarity that helps performers manage social expectations effectively.
Logistical Realities & Venue Changes
The partnership explored the physical and scheduling constraints of West End casting, identifying how “unknowns” can be made more predictable:
- Venue Continuity: During this process, the audition venue was changed. While CML provided the new details promptly, the new venue access pack wasn’t available on the email body. This was an oversight on this particular email address and not standard practice. This meant Joseph did not have access to photos of the new space visual aids that are vital for many ND performers to reduce anxiety.
- Group vs. Individual Work: CML confirmed they can provide advance notice on whether an audition involves group or individual tasks, which is a major support for mental preparation.
Access Packs in Practice: The CML team found the Fair Access Packs to be a seamless addition to their workflow, with the information feeding directly into a checklist used by the panel to ensure the right environment was set.
Post-Audition Feedback
CML demonstrated excellent practice by providing feedback quickly. This turnaround is invaluable for ND performers, as it reduces the “waiting anxiety” that often follows an audition.
The feedback helped Joseph to appreciate how he can further develop his skills to enhance his performance. It was noted that the use of the word “supported” in the feedback was slightly ambiguous. Defining such terms more specifically helps performers turn feedback into clear, actionable goals.
Conclusion: A Foundation for the Future
This partnership highlights the many positives already taking place at the highest levels of the West End. We are incredibly grateful to Cameron Mackintosh Ltd for their transparency and their commitment to setting a supportive environment.
This collaboration serves as a solid foundation for sharing good practice across the industry. Triple A Performer remains committed to ensuring every performer has the opportunity to showcase their true talent.
Work with us at Triple A Performer, we are here to help you make your casting process or venue more inclusive.
- Download our free Access Packs via our website (www.tripleaperformer.uk.com/shop/).
- Contact us for free training and consultancy.
About Triple A Performer: Triple A Performer is a registered charity dedicated to removing systemic barriers for neurodivergent artists. The charity provides the industry with tools, advocacy, and training to ensure every performer can access their passion on a level playing field. [www.tripleaperformer.uk]
About Cameron Mackintosh Ltd: Cameron Mackintosh has been producing more musicals than anyone else in history, including the three longest-running musicals of all time: Les Misérables, The Phantom of the Opera, and Cats. His companies, Cameron Mackintosh Limited and Delfont Mackintosh Theatres (which owns eight landmark West End theatres), are committed to maintaining the highest standards of theatrical production and fostering the next generation of industry talent and audiences. [https://www.cameronmackintosh.com/]